Hotel Xcaret Arte
Location
- 64 km from Cancun/Mayan Riviera airport
- Located directly on the beach
- Playa del Carmen
- 95 km from the new Tulum International Airport
- 8.8 km from Playa del Carmen
- 3.7 km from Xcaret Park
Address
Hotel description
Discover an artisan, that has captured through generations, its history and culture in looms, paintings, clay pieces and symphonies, creating a unique marvel just in front of the Caribbean Sea that fusions a natural and artistic Mexico. Its 900 suites pay tribute to great Mexican artists, and its unique concept will transform the hotel industry. Come and live art from its inception. We are Mexico, we are art.
Meal and beverage plans
All Inclusive Plan
- Breakfast, lunch and dinner daily
- Unlimited alcoholic and non-alcoholic drinks
- 24-hour room service
Additional inclusions
- Daily activities
- Nightly entertainment
- WiFi throughout the property
- Concierge service
- 24-hour front desk
- Unlimited access and transportation to Grupo Xcaret parks and tours
- Xcaret Xailing day trip to Isla Mujeres
- Xcaret Xailing Ferry to Cozumel
- Catamaran Tour to Isla Mujeres (starting Aug 5/24)
- Round trip arrival and departure transfers to/from Cancun Airport or Tulum Airport
Best For...
Earn more with Aeroplan
Exclusive perks
Exclusive perks
Luxury
Wedding & honeymoons
Spa
Ecolabel hotels
LGBTQ2+ Resorts
Important Notes
Please note that the Hotel Xcaret Arte is an Adults Only Resort (16+). The hotel does not permit guests under the age of 16 years old at any time.
Round trip arrival and departure transfers between Cancun Airport and hotel or Tulum Airport and hotel, are provided by Hotel Xcaret Arte.
Guests will be met by a Grupo Xcaret representative upon arrival outside of the terminal.
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Hotel Xcaret Arte is a homage to the best Mexican artists. It has 900 adults only suites inspired by artists of Mexico´s culture and distributed in buildings called Casas. Each of the 5 Casas hosts different Mexican artistic expressions, and offers workshops for guests. The following are the respective Casa's:
- Casa de los Artistas (18+)
- A private experience for those whose look for exclusiveness. Thanks to its proximity to the beach and inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. The only Casa with its own library, Painting workshop access and invitation to the Kibi-Kibi restaurant under the care of chef Roberto Solís.
- Casa de la Música
- A concept that will make you dance literally and metaphorically in the Latin Dance Workshop. In Casa de la Música you will find your own rhythm and you will dance with ease and trust to live in your own house. The terraces in the suites will become balconies to surprise you with a full sensorial experience.
- Casa de la Paz:
- The peace that you will find while connecting with yourself and nature will become the new luxury. Casa de la Paz will give you the gift of silence and tranquility that very few places have. Its benefits include Muluk Spa and its suites with volcanic stone bathtub on the terrace are the starting point to purify yourself in the paradise in front of you.
- Casa de la Pirámide
- With amazing views of the river and Xpiral pyramid, Casa de la Pirámide will wrap you in the majesty of the temples and old cities, and its Pottery workshop will take you to that time. From its rooftop, you will be able to lose yourself in view of the blues of the Caribbean and the greens of the Mayan jungle.
- Casa del Diseño
- Located in front of the Caribbean Sea, Casa del Diseño offers the best in the artistic and natural wealth of Mexico. Ideal for those who treasure contemplation moments in a relaxed, original and spontaneous environment. An experience that is built in Textile Workshops and in open space activities, that will allow you to enjoy paradise in any way you wish to live it.
The All-Fun Inclusive® experience transforms and goes beyond the traditional "all-inclusive" concept.
Inclusions:
- Unlimited access and transportation to all Grupo Xcaret parks and tours: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses & Xenses Insomnia, and Xenotes*
*Reservations are required for Xel-Há, Xoximilco, Xplore Fuego, Xenotes. Please contact hotel concierge for assistance.
As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.
Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.
This experience includes:
- Round-trip transportation (shared) from Hoteles Xcaret to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
- Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
- Isleños bus: City local bus that tours along with the island's most iconic spots
- Access to the Scenic tower at the pier at the Cancun Hotel Zone
- Exclusive special benefits at select restaurants/beach clubs on the island
*Food and beverage during the tour are not included.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
As part of the All-Fun Inclusive® concept, guests can enjoy a day to Cozumel.
This experience includes:
- Roundtrip transportation from Xcaret hotels to the Fiscal Pier on 5th Avenue, Playa del Carmen
- Ferry round-trip to Cozumel
- Access to the Cancún´s Scenic Tower
- Air Conditioning
- Wi-Fi
- Safety Equipment
- Restrooms
- Purified water fountain
- Luggage area
- Additional Information:
Accommodation, meals, transportation, and any additional activities in Cozumel are at the expense of the guests.
Tour operates on select days of the week.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
Starting August 5, 2024, the Catamaran tour to Isla Mujeres will be offered as part of the All Fun Inclusive® experience.
This new tour will include the following:
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkelling tour on a reef
- Snorkelling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
Operation Frequency: Monday, Wednesday, Friday, and Sunday.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
Xcaret Hotels have introduced a new No-Show Policy for their Parks and for dinner reservations.
A no-show fee of $25 USD will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following restaurants and parks:
Dinner Reservations at: Tah Xido, Chino Poblano, Encanta, Xaak
Parks: Xoximilco, Xel-Ha, Xenotes, Xichen
For further assistance, guests can contact the Guest Services team at the hotel at: hxagservice@hotelxcaret.com
Xavage Park will pause operations starting November 12, 2024 to redesign the experience. The reopening date will be announced when available.
Xenses Park will continue to operate as usual from 8:30 a.m. to 6:00 p.m., and the Insomnia Experience will switch to a seasonal schedule, suspending activities as of November 11, resuming summer 2025.
Suite Garden
Suite River
Suite Ocean View
Suite Garden Spa
Suite River Spa
Suite River Adults
Swim Up Garden
Suite Ocean Front
Suite Ocean Front Adults
Swim Up Ocean Front
Swim Up Ocean Front Adults
Restaurants & Bars
Restaurants
- Encanta - À la carte - Mexican - Reservation required
- Chino Poblano - À la carte - Local and Chinese
- Cantina VI.AI.PY - À la carte - Mexican
- Kibi Kibi - À la carte - Yucatan and Lebanese cuisine - Exclusive for guests in La Casa de Los Artistas (18+) guests
- Mercado de San Juan - Buffet - Mexican
- Cayuco - À la carte - Mediterranean and Mexican
- Tah-Xido - À la carte - Japanese
- Arenal - À la carte - Mexican
- Apapachoa - À la carte - Vegan
- Xaak - À la carte - Gourmet - Tasting menu and wine pairing - Additional charge ($)
Bars
- Pool Bar
- Coffee bar
- Beach Bar
- Nightclub
- Rooftop Bar
Activities
Pools
- Waterpark
- Infinity pool
- Outdoor pool
Motorized and non-motorized water sports
- Kayak
- Paddle board
- On-site water activities
Land activities
- Arts and crafts
- Bicycle
- Ecological tours
- Cultural activities
- Extreme park
Entertainment
- Live music
- Live shows
- Nightclub
- Nightly entertainment
- Cultural shows
Health and Relaxation
- Fitness centre
- Spa ($)
- Yoga
Other facilities & services
- Dry cleaning
- Airport shuttle service
- Wedding packages and services ($)
- Gift shop
- Beauty salon
- Local shuttle service
- Meeting facilities
- Medical services
- Catamaran Snorkel Tour
- Dominicanal Sunday brunch at Las Cuevas at Hotel Xcaret Mexico (included for guests staying in Casa de los Artistas - reservations required)
- Xcaret Yachts tours
Adult Friendly Resort
Please note that the Hotel Xcaret Arte is an Adults Only Resort (16+). The hotel does not permit guests under the age of 16 years old at any time.
Airport Transfers
Round trip arrival and departure transfers between Cancun Airport and hotel or Tulum Airport and hotel, are provided by Hotel Xcaret Arte.
Guests will be met by a Grupo Xcaret representative upon arrival outside of the terminal.
Environmental Sanitation Fees
Environmental Sanitation Fees are payable in local currency directly to the hotels. As these fees fluctuate by hotel, you may contact your respective hotel for more information on the applicable fees.
Casas at Hotel Xcaret Arte
Hotel Xcaret Arte is a homage to the best Mexican artists. It has 900 adults only suites inspired by artists of Mexico´s culture and distributed in buildings called Casas. Each of the 5 Casas hosts different Mexican artistic expressions, and offers workshops for guests. The following are the respective Casa's:
- Casa de los Artistas (18+)
- A private experience for those whose look for exclusiveness. Thanks to its proximity to the beach and inlets, Casa de los Artistas will give you postcards that seem to be created over a canvas. The only Casa with its own library, Painting workshop access and invitation to the Kibi-Kibi restaurant under the care of chef Roberto Solís.
- Casa de la Música
- A concept that will make you dance literally and metaphorically in the Latin Dance Workshop. In Casa de la Música you will find your own rhythm and you will dance with ease and trust to live in your own house. The terraces in the suites will become balconies to surprise you with a full sensorial experience.
- Casa de la Paz:
- The peace that you will find while connecting with yourself and nature will become the new luxury. Casa de la Paz will give you the gift of silence and tranquility that very few places have. Its benefits include Muluk Spa and its suites with volcanic stone bathtub on the terrace are the starting point to purify yourself in the paradise in front of you.
- Casa de la Pirámide
- With amazing views of the river and Xpiral pyramid, Casa de la Pirámide will wrap you in the majesty of the temples and old cities, and its Pottery workshop will take you to that time. From its rooftop, you will be able to lose yourself in view of the blues of the Caribbean and the greens of the Mayan jungle.
- Casa del Diseño
- Located in front of the Caribbean Sea, Casa del Diseño offers the best in the artistic and natural wealth of Mexico. Ideal for those who treasure contemplation moments in a relaxed, original and spontaneous environment. An experience that is built in Textile Workshops and in open space activities, that will allow you to enjoy paradise in any way you wish to live it.
All-Fun Inclusive®
The All-Fun Inclusive® experience transforms and goes beyond the traditional "all-inclusive" concept.
Inclusions:
- Unlimited access and transportation to all Grupo Xcaret parks and tours: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses & Xenses Insomnia, and Xenotes*
*Reservations are required for Xel-Há, Xoximilco, Xplore Fuego, Xenotes. Please contact hotel concierge for assistance.
Xcaret Xailing Ferry to Isla Mujeres
As part of the All-Fun Inclusive® concept, guests can now enjoy a day trip to Isla Mujeres.
Discover this charming island located off the coast of Cancun where you will find unique nature, a picturesque town and authentic Caribbean living.
This experience includes:
- Round-trip transportation (shared) from Hoteles Xcaret to Embarcadero Isla Mujeres (pier at the Cancun Hotel Zone)
- Ferry round-trip to Isla Mujeres on board the modern vessels by Xcaret Xailing
- Isleños bus: City local bus that tours along with the island's most iconic spots
- Access to the Scenic tower at the pier at the Cancun Hotel Zone
- Exclusive special benefits at select restaurants/beach clubs on the island
*Food and beverage during the tour are not included.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
Xcaret Xailing Ferry to Cozumel
As part of the All-Fun Inclusive® concept, guests can enjoy a day to Cozumel.
This experience includes:
- Roundtrip transportation from Xcaret hotels to the Fiscal Pier on 5th Avenue, Playa del Carmen
- Ferry round-trip to Cozumel
- Access to the Cancún´s Scenic Tower
- Air Conditioning
- Wi-Fi
- Safety Equipment
- Restrooms
- Purified water fountain
- Luggage area
- Additional Information:
Accommodation, meals, transportation, and any additional activities in Cozumel are at the expense of the guests.
Tour operates on select days of the week.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
NEW! Catamaran Tour to Isla Mujeres
Starting August 5, 2024, the Catamaran tour to Isla Mujeres will be offered as part of the All Fun Inclusive® experience.
This new tour will include the following:
- Roundtrip transportation from Hoteles Xcaret to Isla Mujeres Pier Point in the Cancun Hotel Zone
- Round trip Catamaran ride from Cancun-Isla Mujeres-Cancun
- Certified crew on board of the catamaran
- Snorkelling tour on a reef
- Snorkelling gear and full-face mask.
- Premium drinks and hand fruit on board.
- Box Lunch
- Time at leisure at Isla Mujeres
- Option to return to Cancun by Ferry, instead of the Catamaran, if guests wish to spend more time in Isla Mujeres. Guests must always ensure to be on time for their return transportation to the hotel. If guests cross at a later time, they will not have the possibility to take their included transportation.
- Access to the Cancun scenic tower located at the Isla Mujeres Pier point.
Operation Frequency: Monday, Wednesday, Friday, and Sunday.
Reservations are essential to enjoy this tour. Please contact Guest Services for schedules and reservations at: hxagservice@hotelxcaret.com
No-Show Policy - Parks
Xcaret Hotels have introduced a new No-Show Policy for their Parks and for dinner reservations.
A no-show fee of $25 USD will be charged to guests who do not request a cancellation with at least 24-hours advanced notice at the following restaurants and parks:
Dinner Reservations at: Tah Xido, Chino Poblano, Encanta, Xaak
Parks: Xoximilco, Xel-Ha, Xenotes, Xichen
For further assistance, guests can contact the Guest Services team at the hotel at: hxagservice@hotelxcaret.com
Xcaret Parks Update
Xavage Park will pause operations starting November 12, 2024 to redesign the experience. The reopening date will be announced when available.
Xenses Park will continue to operate as usual from 8:30 a.m. to 6:00 p.m., and the Insomnia Experience will switch to a seasonal schedule, suspending activities as of November 11, resuming summer 2025.
Earn more with Aeroplan
With our new way to earn, in addition to accumulating points on the flight portion of your trip, you’ll earn extra Aeroplan® points on packages to this resort/hotel.
- A minimum 7-night stay is required on the Caribbean, Mexico, Hawaii, Florida, London, Lisbon and Rome; a minimum 4-night stay is required on Las Vegas, San Francisco and Portland.
- Members ages 2 to 12 will receive extra points equivalent to 50% of the points granted to members ages 13 and up.
- Valid for travel completed by December 31, 2025
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- US$60 Spa credit valid per suite per stay
- US$100 credit towards photo session per suite per stay
Valid for travel completed by October 31, 2024. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply. *Subject to availability
Exclusive perks
This resort comes with exclusive perks. Perks vary by resort and are subject to availability. Certain conditions may apply.
This resort includes the following perks:
- 2x1 “SEA TREK TOUR” AT XCARET OR XEL-HA PARK
• Valid once per stay.
• Minimum stay of 4 nights.
• Not valid in Single occupancy.
• Credit is not cumulative, not transferable, and unused credit will not be redeemed in cash or other services.
• Only valid for Sea trek with Stingrays and Sea trek Tour at the Xcaret Park or Seatrek Tour at Xel-ha Park.
• Must be redeemed at the Xcursion Desk in the hotel 24 hours in advance.
Valid for travel from November 01, 2024 and completed by October 31, 2025. Added values vary by resort. Not applicable to groups. Subject to availability. Conditions may apply.
Luxury
Treat yourself to luxurious features like gourmet dining, 24-hour room service, spacious rooms, free WiFi, and more.
Wedding & honeymoons
This resort offers wedding and/or honeymoon packages and the services of a wedding coordinator.
To secure your wedding date and arrange wedding details at your chosen hotel, please contact the hotel directly.
Spa
Focus on mind, body and soul at this resort with spa facilities, fitness centre and various daily physical activities.
Ecolabel hotels
This hotel has declared its commitment to one or more ecolabels endorsed by the Global Sustainable Tourism Council.
LGBTQ2+ Resorts
All members and allies of the community are welcomed at this LGBTQ-friendly resort.